OEM Computer and Networking Cables manufacturer

FAQ
 
Ordering FAQ:
Q: What are your normal business hours? 
 
A: Our normal business hours are Monday through Friday 9:00pm to 5:00pm. However our website is available for browsing or shopping 24 hours a day, 7 days a week, and 365 days a year.
 
 
Q: I am not sure exactly what I need... what is the best way to get sales support?
 
A: At Cable-top, we can help you multiple ways. You can:
 
 Call one of our Sales Associates Toll Free during business hours at +86-755-33679261
 Email one of our Sales Associates at Contact
 Start a Live Chat right now by skype
 
 
Q: I am looking for something but did not see it on your website or brochure. Can you help me?
 
A: Absolutely! Our website has the majority of our standard products shown but there are many solutions including made to order cables, plates, panels and more that we can provide to meet you needs. Simply call us Toll at +86-755-33679261, email us at alexlo@cable-top.com or start a Live Chat . We are happy to help you!
 
 
Q: What is your lead time?
 
A: Our normal lead time is 20days. After you place your order, you will receive an e-mail order confirmation with an estimated ship date. You may also call our Customer Service department Toll at +86-755-33679261 for additional information.
 
 
Q: What are my payment options? 
 
A: We accept T/T,PAYPAL,L/C
 
 
Q: What are your shipping terms?
 
A: We accept FOB,EXW,CIP etc.
 
 
Q:What if I need to change or cancel my order?
 
Because of our rapid processing speed, there is a very short window to make changes to or cancel your order. If you discover you ordered the wrong product, need to add an item, expedite your shipping or make any other changes, please call our Customer Service department Toll at+86-755-33679261, email us at alexlo@cable-top.com or start a Live Chat  as soon as possible so that we may assist you to cancell or decress your lost.